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Campsite Booking System Warden Feature

One System for Tents, Glamping and more.

The Warden Screen — every arrival sorted at the gate, by any member of staff
Guest portal hero phone placeholder

Know Every Arrival Before They Reach the Barrier

A car pulls up. A staff member opens the Warden screen on their phone, types the number plate or the guest's name, and the booking appears in a second — guest name, zone, pitch, length of stay, party size and the extras they've ordered. Anyone on site can give a warm, accurate welcome without radioing reception or hunting through a paper list. And when there's no one on the gate, the self-service check-in kiosk takes over — guests scan their QR code and a personalised voice greeting welcomes them in, so even after-hours arrivals are handled.

A Welcome That Starts at the Number Plate

When a car arrives, the warden searches by vehicle registration or guest name. No accounts, no scrolling — one search brings up the right booking instantly, built for a car waiting at the barrier.

Greeted by Name, Pointed to Their Pitch

Up comes the booking: “Mr Smith — Weather Field zone, pitch Bluebell, three nights, party of four, hot tub booked.” The warden welcomes them by name, sends them to the right pitch, and knows exactly what has been ordered before they have even parked.

Demo view — read only. Guest details are masked.

Arrival lookup

Today View

No authorised vehicles at this time.

Everything On-Site Staff Need, Nothing They Don't

The Warden screen is deliberately lean — the operational facts any staff member needs to run the site, and nothing sensitive. No email addresses, no balances, no admin.

Arrival Lookup

Search by vehicle registration or guest name and pull up the right booking in a second — designed for a car waiting at the barrier.

Personalised Greeting

See name, zone and pitch at a glance so anyone on site can welcome a guest by name and point them the right way.

Services at a Glance

See exactly what each booking has ordered — electric hook-up, hot tub, firewood — so everything is ready the moment they arrive.

Tap-to-Call

One tap dials the guest for a lost child, a blocked access or a late arrival — and the number is never shown on the screen.

Today View

Who is arriving, who is on site and who is leaving today — grouped and searchable, so staff always know the state of the park.

One-Tap Check-in

Mark a guest arrived with a single tap as they pull onto their pitch. No paperwork, no trip back to the office.

Phone mockup showing the campsite customer booking form with stay options

Built for a Phone in Your Pocket

Small sites are run from a phone or a tablet, not a back office. The Warden screen is designed mobile-first — large tap targets, usable one-handed at the gate, and built to work on the patchiest rural signal.

See the Warden Screen in Action

The quickest way to understand it is to open it. Search a booking, read the greeting, try a check-in — it is a live screen running on real demo data.

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Tent Pitches.

Manage every tent pitch from one simple system.

Tent pitch booking screen showing pitch selection and availability

Pitch Overview

  • Create pitch types and set prices by season
  • Manage availability and stop sell dates
  • BookingBooking Rules, Stay Lengths & Arrivals
  • Connect electric hook-ups, facilities and extras