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Privacy Policy

Last updated: 14 June 2026

This privacy policy explains how Technophobia Ltd ("we", "us", "our") collects, uses and protects the personal information you provide when you use this website (campsitebookingsystem.uk) or get in touch with us about the Campsite Booking System.

1. Who we are

This website is owned and operated by Technophobia Ltd, a company registered in England and Wales (company number 14898332, VAT number GB 495 7043 58), with its registered office at Unit 13B Devonshire Road Industrial Estate, Millom, Cumbria, LA18 4JS. Technophobia Ltd is the data controller responsible for your personal data. If you have any questions about this policy, contact us at hello@campsitebookingsystem.uk or by post at the address above.

2. The information we collect

We may collect and process the following information:

  • Information you give us — your name, business or campsite name, email address, telephone number and any message content when you submit an enquiry, request a demo, book a call, or otherwise contact us.
  • Information from your use of the site — technical data such as your IP address, browser type, device information, the pages you visit and how you interact with them, collected through cookies and similar technologies.
  • Demonstration data — any details you enter while trying the live demo. The demo is for illustration only and you should not enter real personal or payment details into it.

3. How we use your information and our lawful basis

We use your information to:

  • respond to your enquiries and provide the information, demo or call you have requested (our lawful basis is taking steps at your request prior to entering into a contract, and our legitimate interest in responding to you);
  • provide, operate and improve the Campsite Booking System and this website (legitimate interests);
  • send you information about our products and services where you have asked us to or where we are otherwise permitted to do so (consent or legitimate interests);
  • comply with our legal and regulatory obligations (legal obligation).

Where we rely on consent, you may withdraw it at any time by contacting us.

4. Cookies and analytics

This website uses cookies and similar technologies to make the site work, to remember your preferences and to understand how the site is used so we can improve it. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site functions.

5. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us run our business and this website (for example hosting, email and analytics providers), who act on our instructions and are bound to keep it secure. We may also disclose information where required by law or to protect our rights.

6. How long we keep your information

We keep personal data only for as long as necessary for the purposes set out above, including to meet any legal, accounting or reporting requirements. Enquiry and contact records are typically retained for up to two years unless a longer period is required.

7. Where your data is stored

Your data is stored on servers within the UK or European Economic Area wherever possible. If any data is transferred outside the UK/EEA, we take steps to ensure it is protected by appropriate safeguards.

8. Your rights

Under UK data protection law you have the right to access your personal data; to have inaccurate data corrected; to have your data erased; to restrict or object to our processing; and to data portability. To exercise any of these rights, contact us at hello@campsitebookingsystem.uk. We will respond within one month.

9. How to complain

If you are unhappy with how we have handled your personal data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

11. Contact us

Technophobia Ltd
Unit 13B Devonshire Road Industrial Estate, Millom, Cumbria, LA18 4JS
Email: hello@campsitebookingsystem.uk
Company number: 14898332  |  VAT number: GB 495 7043 58

Treehouses & Wagons

One-off units that do not fit a standard pitch type, each with its own photographs, rules and price, in the same diary as everything else.

A painted gypsy wagon on grass with a timber treehouse in an oak behind
  • Any unusual unit sold as its own type
  • Own photographs, capacity and pricing
  • Minimum stays set per unit
  • Sits in one diary with pitches and pods

Geodesic Domes

Premium domes booked as individual units, with the higher pricing, deposits and turnaround time a high-value stay needs.

A geodesic glamping dome on a frosty hillside in winter light
  • Sold as a named unit with its own gallery
  • Deposits on higher-value stays
  • Hot tub and heating extras priced per stay
  • Cleaning window protected automatically

Safari Tents

Large canvas lodges sold like a holiday home, with weekly or short-break pricing, deposits and their own changeover rules.

A canvas safari lodge tent on a raised platform with a covered veranda
  • Weekly lets in peak, short breaks off season
  • Deposit up front, balance before arrival
  • Fixed changeover days where you want them
  • Extras such as hampers and firewood

Yurts

Each yurt is booked by name with its own photographs, sleeping capacity and price, alongside everything else on your site.

A canvas yurt with a chimney flue on a timber deck in a meadow
  • Booked by name, not as a generic unit
  • Own gallery, capacity and description
  • Minimum stays and changeover days per yurt
  • Turnaround time protected between guests

Seasonal Pitches

Pitches let for the whole season and held out of the nightly diary, so they can never be sold twice, with the holder and their payments kept on file.

A row of seasonal touring caravans with awnings, patios and planters
  • Held for a full or part season in the same diary
  • Never offered to a nightly guest by mistake
  • Deposit taken now, balance collected automatically
  • Holder details kept ready for next year’s renewal

Hardstanding Pitches

All-weather gravel and concrete bays that stay usable when the grass will not, sold by the night with their own pricing and rules.

A touring caravan on a gravel hardstanding pitch with an electric hook-up bollard
  • Sold as their own pitch type, priced separately
  • Electric hook-up, awnings and extra cars charged as extras
  • Own seasonal rates and minimum stays
  • Still bookable when wet weather closes the grass

Holiday Cottages

Take bookings for self-catering accommodation from your own website.

Holiday cottage at the campsite
  • Create cottage types and pricing plans
  • Manage availability and changeover dates
  • Booking rules, stay lengths and arrivals
  • Add pets, extras and optional services

Shepherd's Huts

Manage luxury shepherd hut stays with flexible pricing and direct online bookings.

Shepherd's huts at the campsite
  • Create hut types and seasonal pricing
  • Manage availability and booking windows
  • Booking rules, stay lengths and arrivals
  • Add hot tubs, firewood and optional extras

Bell Tents

Manage seasonal bell tent bookings with flexible pricing and availability controls.

Three cream bell tents with festoon lights at dusk
  • Create bell tent types and seasonal pricing
  • Manage availability and booking windows
  • Booking rules, stay lengths and arrivals
  • Add hot tubs, breakfast packs and extras

Glamping Pods

Manage luxury pod bookings with flexible pricing and availability.

Glamping pods at the campsite
  • Create pod types and seasonal pricing
  • Manage availability and maintenance dates
  • Set occupancy, arrivals and stay lengths
  • Add hot tubs, breakfast packs and extras

Static Caravans

Take direct bookings for static caravans from your own website.

Static caravans at the campsite
  • Create caravan types and seasonal pricing
  • Manage availability and maintenance periods
  • Set changeover days and stay lengths
  • Add pets, linen packs and optional extras

Motorhome Bays

Perfect for overnight stopovers and dedicated motorhome areas.

Motorhome bays at the campsite
  • Create motorhome bays and pricing plans
  • Manage availability and booking limits
  • Set arrival times and stay durations
  • Connect electric hook-ups and extras

Touring Pitches

Manage touring caravan pitches with flexible pricing and booking controls.

Green dome tent pitched under a tree beside a lake at dusk
  • Create touring pitch types and seasonal pricing
  • Manage arrivals, departures and availability
  • Set booking rules, stay lengths and arrivals
  • Connect hook-ups, awnings and extras

Tent Pitches

Flexible pitch types, seasonal pricing and live availability for traditional camping.

Green dome tent pitched under a tree beside a lake at dusk
  • Create pitch types and set prices by season
  • Manage availability and stop sell dates
  • Set booking rules, stay lengths and arrivals
  • Connect facilities, hook-ups and extras

Tent Pitches.

Manage every tent pitch from one simple system.

Tent pitch booking screen showing pitch selection and availability

Pitch Overview

  • Create pitch types and set prices by season
  • Manage availability and stop sell dates
  • BookingBooking Rules, Stay Lengths & Arrivals
  • Connect electric hook-ups, facilities and extras