Privacy Policy
Last updated: 14 June 2026
This privacy policy explains how Technophobia Ltd ("we", "us", "our") collects, uses and protects the personal information you provide when you use this website (campsitebookingsystem.uk) or get in touch with us about the Campsite Booking System.
1. Who we are
This website is owned and operated by Technophobia Ltd, a company registered in England and Wales (company number 14898332, VAT number GB 495 7043 58), with its registered office at Unit 13B Devonshire Road Industrial Estate, Millom, Cumbria, LA18 4JS. Technophobia Ltd is the data controller responsible for your personal data. If you have any questions about this policy, contact us at hello@campsitebookingsystem.uk or by post at the address above.
2. The information we collect
We may collect and process the following information:
- Information you give us — your name, business or campsite name, email address, telephone number and any message content when you submit an enquiry, request a demo, book a call, or otherwise contact us.
- Information from your use of the site — technical data such as your IP address, browser type, device information, the pages you visit and how you interact with them, collected through cookies and similar technologies.
- Demonstration data — any details you enter while trying the live demo. The demo is for illustration only and you should not enter real personal or payment details into it.
3. How we use your information and our lawful basis
We use your information to:
- respond to your enquiries and provide the information, demo or call you have requested (our lawful basis is taking steps at your request prior to entering into a contract, and our legitimate interest in responding to you);
- provide, operate and improve the Campsite Booking System and this website (legitimate interests);
- send you information about our products and services where you have asked us to or where we are otherwise permitted to do so (consent or legitimate interests);
- comply with our legal and regulatory obligations (legal obligation).
Where we rely on consent, you may withdraw it at any time by contacting us.
4. Cookies and analytics
This website uses cookies and similar technologies to make the site work, to remember your preferences and to understand how the site is used so we can improve it. You can control or delete cookies through your browser settings; disabling some cookies may affect how the site functions.
5. Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us run our business and this website (for example hosting, email and analytics providers), who act on our instructions and are bound to keep it secure. We may also disclose information where required by law or to protect our rights.
6. How long we keep your information
We keep personal data only for as long as necessary for the purposes set out above, including to meet any legal, accounting or reporting requirements. Enquiry and contact records are typically retained for up to two years unless a longer period is required.
7. Where your data is stored
Your data is stored on servers within the UK or European Economic Area wherever possible. If any data is transferred outside the UK/EEA, we take steps to ensure it is protected by appropriate safeguards.
8. Your rights
Under UK data protection law you have the right to access your personal data; to have inaccurate data corrected; to have your data erased; to restrict or object to our processing; and to data portability. To exercise any of these rights, contact us at hello@campsitebookingsystem.uk. We will respond within one month.
9. How to complain
If you are unhappy with how we have handled your personal data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
10. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
11. Contact us
Technophobia Ltd
Unit 13B Devonshire Road Industrial Estate, Millom, Cumbria, LA18 4JS
Email: hello@campsitebookingsystem.uk
Company number: 14898332 | VAT number: GB 495 7043 58
